We are seeking to appoint an exceptional individual to join our team in the new role of Operations Director.

Marks Hall Estate has begun to deliver a new organisational growth strategy (2020-25) with a focus on environmental sustainability, public engagement, and education. The Charity celebrates its 50th Anniversary in 2021 which will be a crucial stage in our development, and a busy public programme is planned.

The Operations Director is a key role in the Marks Hall Estate team and will work very closely with the Executive Director to enable delivery of the new 5-year development strategy. This is a new role which will oversee and manage site operations to include all aspects of visitor attraction operations management. Responsible for leadership across site operations, to include the let estate, visitor operations and admissions, retail, catering, and events, this role will manage senior operational staff and their teams. As required, the post holder will also manage the work of relevant consultants, contractors, and suppliers.

The Operations Director will be a highly organised, commercially minded operations professional with 5+ years relevant experience in venue management, and experience of managing diverse operational teams. The successful individual will be data-focused and financially astute, accustomed to managing budgets, and experienced in financial analysis and planning, accurate financial reporting, and making efficiencies across venue operations. The postholder will possess excellent time management, prioritisation and scheduling skills and be experienced in managing risk, and health and safety across multiple aspects of site operation.

A self-starter and finisher, and a team-player with lots of energy and a positive outlook, the Operations Director will be able to manage challenging public facing scenarios, make firm and well-balanced decisions, be hands-on across a range of tasks as needed, and able to balance a busy workload.

To apply

Please read our website thoroughly before applying, we encourage you to visit Marks Hall Estate, if possible, before you apply. We require a letter of application (2 pages maximum) addressed to Kath Cockshaw, Executive Director, explaining how your experience fits the job description and person specification, and a copy of your current CV.

Your application must include the names and contact details of three referees, one of which must be your most recent employer. We will not contact your referees until an offer has been made and accepted.

Please email your application to Nanette Gaskell, HR Manager: [email protected] by midday, Monday 25 January 2021. We will be happy to answer any queries about the role from 4th January 2021 until the closing date.

Interviews will take place at Marks Hall Estate week commencing Monday 1 February. The successful applicant must provide evidence of their right to work in the UK.

Marks Hall Estate (registered charity no. 256700) is an equal opportunities employer. We celebrate and value diversity. All recruitment decisions are made on the basis of qualifications, merit and business need.

Operations Director job description and person specification PDF